The article is devoted to the problems of harmonizing the interests of social groups in the Russian Federation in the context of increasing social risks. In the modern world, social work has long been a necessary part of the life of a developed society. However, performing important functions in the life of society, increasing the degree of its integration, social work requires a number of conditions for its effectiveness, in particular, the availability of certain resources and feedback between the institution of social work and groups interested in it. Unfortunately, the problem of maintaining feedback is complicated by the fact that most of the groups of recipients of social work and social assistance are on the sidelines of public attention, are initially subject to social deprivation, and experience serious resource problems. In the course of social upheavals, the likelihood for these groups to defend or at least declare their interests is sharply reduced. Russia has entered a difficult stage of economic restructuring and social transformation. This can lead to ignoring the problems of a whole range of social groups. In order to prevent such a development of events, humanity has developed various methods for mitigating the crisis situations of society: management by coefficients, e-government, social entrepreneurship. But they are all far from perfect. The specificity of the social structure of Russian society, in which most of the population is experiencing a shortage of resources and in which zones of self-perpetuating poverty have formed, also makes the problem more acute.